Text to speech (TTS) is a technology that is able to transform written text into speech. In modern systems, text is read by an neural networks, the natural rhythm and intonation are predicted, and a natural voice is generated in …
Text to Speech for IVR & Voice Bots: Voices, Latency, APIs Read more »
Speech-to-text technology converts speech into text, and it is utilized in different applications, including meeting transcription, voice-controlled applications, and live captioning. Today, speech recognition systems use deep learning models that are trained on large collections of speech data and are …
Speech-to-Text 101: How It Works, APIs & Accuracy Read more »
In fact, almost every customer service call you make is handled by an automated system. This system is commonly called interactive voice response. If you’ve ever wondered what is ivr, the answer is that it defines software that answers calls. …
IVR Essentials: Meaning, Types, and How It Works Read more »
The era of AI voice agents is not a distant future anymore; it’s here and transforming customer service. They are becoming the first point of contact for increasing support and sales calls. These systems assist, rather than replace, human agents …
Voice AI agent architecture refers to the design of the software agent that enables it to listen to human voice, interpret its meaning and respond in natural language. Most production systems are composed of three layers: speech-to-text, language model, and …
Voice AI Agent Architecture: How It Really Works Read more »
Voice AI has transitioned from being a novelty to infrastructure. The global AI voice agents market size is estimated to be $2.54 billion in 2025 and is expected to reach $35.24 billion by 2033, expanding at almost 39% CAGR. As …